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Keep your
deployments running

We stand behind every deployment — from initial installation to long-term operation. We respond quickly, diagnose accurately, and continuously improve your system.

Statotest support

How we provide
support

01

Onboarding

We help you install sensors, configure the network, and connect to the cloud platform.

02

Monitoring

The system continuously sends data. Automatic alerts watch for threshold exceedances.

03

Support request

Contact us by email or phone. We respond within 24 hours on business days.

04

Diagnostics

We analyze data from the portal, coordinate the solution, and visit the site in person if needed.

05

Updates

Regular firmware and cloud platform updates ensure reliability and new features.

02

Contact channels

Email

Describe your issue or question, and attach the device ID and a screenshot from the portal. We respond within 24 hours.

info@statotest.com

Phone

Urgent issue requiring an immediate response? Call the technical team directly, business days 7:00 – 17:00.

+420 731 002 099

Online meeting

Need a consultation or want to discuss expanding your system? Book a 30-minute meeting online.

Book a time